Contact information

Velnotech is a sole proprietorship firm selling mobile accessories and wireless audio products across India. If you need help with an order, a return or a warranty claim, please use the details below. A real person answers every message.

Customer support

  • Email: support@velnotech.com
  • Phone: +91 88246 51357
  • Support hours: Monday to Saturday, 10:00 AM to 6:00 PM IST. Closed on Sundays and public holidays.
  • Response time: within 24 hours on working days. Most emails are answered in under 4 hours.

Registered business address

Velnotech
18th Main Road, 9th Block, Jayanagar
Bengaluru, Karnataka 560069
India

This is our registered office, not a retail outlet or returns address. Please do not ship returns here — raise a return request by email first and we will send you the correct pickup details.

Grievance Officer

In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000:

 

Complaints are acknowledged within 48 hours of receipt and resolved within 30 days.